Cart
Checkout Secure
Free Shipping Over $x to  

Got a Question? Call Us

0800 49 69 777

Mon-Fri 9am-5pm

Returns

Returns

If you are not completely satisfied with your order, you can return is as long as it is in a new and unused condition. Please include a brief covering note with your return.

If you are unsure about returning an item or you think it is our error, then please contact us first using the Get In Touch page

We offer a no quibble return policy, we can either exchange or refund your order once it has arrived back to us.

Our returns address is:

BIKE PARTS .co.uk Returns Department
Custom House
Unit 13 Wireless Road
Biggin Hill
Kent
TN16 3BW

 

Returns Terms & Conditions

  1. All items must be in a new and unused (resellable) condition, this includes product packaging.
  2. All items returned must have a covering note so we can find your order.
  3. All items returned will be refund unless otherwise agreed and stated in your covering note.
  4. Foods products must be returned within 14 days of purchase
  5. Intimate items such as clothing must be returned unused for hygiene reasons.
  6. There is no need to contact us before your return unless the item is faulty and may be deemed a warranty issue.
  7. Please state your order number, your order number will be on the invoice that we have emailed to you.
  8. All returns received to us will be processed within 24hrs during normal working days.

 

 

Don't Take Our Word For it! Here's What Our Customers Think:

Added to cart!
Shimano RD-M7000 SLX 11-speed Shadow design rear derailleur, GS
Someone purchased a 25 minutes ago from Inverness
Shimano BB-R60 Ultegra 6800 bottom bracket, English thread cups
Someone purchased a 25 minutes ago from Inverness
Slime Smart 700c x 35-43c Schrader Valve Inner Tube 235221 - MRRP £11.99
Someone purchased a 25 minutes ago from Inverness
Shimano CN-HG40 6, 7, 8-speed 116 link chain with connecting link
Someone purchased a 25 minutes ago from Inverness
Shimano RD-M8000 XT 11-speed Shadow+ design rear derailleur, GS, black
Someone purchased a 25 minutes ago from Inverness
Shiamano Freewheel 7 speed 14/34 TZ500
Someone purchased a 25 minutes ago from Inverness
Shimano J04C metal pad and spring, with fin
Someone purchased a 25 minutes ago from Inverness
Vandorm Drifter 20
Someone purchased a 25 minutes ago from Inverness
Shimano SM-SH41 SPD cleat stabilizing adapter for 3 or 5 hole sole (set)
Someone purchased a 25 minutes ago from Inverness
Shimano RD-M6000 Deore 10-speed Shadow+ design rear derailleur, GS, black
Someone purchased a 25 minutes ago from Inverness
Shimano SM-RT900 Dura-Ace Ice Tech FREEZA Centre-Lock rotor, 160 mm
Someone purchased a 25 minutes ago from Inverness
Park Tool BBT-90.3 - Bottom Bracket Bearing Tool Set
Someone purchased a 25 minutes ago from Inverness
Shimano B01S disc brake pads and spring, steel backed, resin
Someone purchased a 25 minutes ago from Inverness
USE CODE "QTYSAVER" WHEN BUYING TWO OR MORE ITEMS TO RECEIVE 5% OFF Free shipping when you order over XX You Have Qualified for Free Shipping Spend $x to Unlock Free Shipping You Have Achieved Free Shipping Free Shipping For Over $x to Free Shipping Over $x to You Have Achieved Free Shipping Free shipping when you order over XX ou Have Qualified for Free Shipping